Legal

Privacy policy

At El Celler de Can Roca, we take the protection of your personal data very seriously. This policy explains how we collect, use and protect your information.

Data controller

  • Identity: El Celler de Can Roca, S.L.
  • Address: Can Sunyer, 48, 17007 Girona, Spain
  • Email: [email protected]

Data we collect

We collect the following personal data when you use our website or make a reservation:

  • First and last name
  • Email address
  • Phone number
  • Dietary preferences and food allergies
  • Reservation history

Purpose of processing

We use your personal data for the following purposes:

  • Managing your restaurant reservations
  • Communicating with you about your reservation
  • Personalising your gastronomic experience
  • Sending you commercial communications (if you have given your consent)
  • Complying with legal obligations

Legal basis

The processing of your data is based on:

  • The performance of the reservation contract
  • Your express consent for commercial communications
  • Our legitimate interest in improving our services
  • Compliance with legal obligations

Data retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Reservation data is retained for a maximum period of 5 years.

Your rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request the deletion of your data
  • Object to the processing of your data
  • Request restriction of processing
  • Request data portability

To exercise these rights, you can contact us at [email protected]

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of any significant changes by publishing the new policy on our website.